Contact us
Questions about courses, payments, or careers? We read every message.
- We read every message
- Payment help
- Course and career questions
Send us a message
The more detail you share, the faster we can help.
What to include in your message
A few details at the start save a lot of back and forth.
For payment questions
- The email on your account
- The name of the course
- What happened and when
For course questions
- The course name
- The lesson where you are stuck
- What you expected and what you saw
For technical problems
- The page you were on
- Your device and browser
- Any message shown on screen
From your message to our reply
Step 1: You send a message
Fill in the form with a clear subject and the details you have.
Step 2: We read it
Every message is read by a person, not just filed away.
Step 3: You get a reply
We reply by email as soon as we can, so please check your spam folder too.
How will you reply?
We reply to the email address you enter in the form, so please double-check it before you send.
I have a payment problem. What should I include?
Write the email on your account, the course name and what happened. This helps us find your order faster.
Can I ask about a refund here?
Yes. Refund conditions are described in our Terms, so please read them first and then send us the details of your case.
Is it better to check the FAQ first?
Often, yes. Many common questions about courses, payments and certificates are answered there in a few seconds.
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